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Apps and Integrations

Developer Tools

The integration party never stops

March 29, 2019
Apps and Integrations Chat Developer Tools Support

We’ve got 13 great new integrations to tell you about! That’s right, 13, the luckiest number of all time.

Integration anticipation

February 27, 2019
Apps and Integrations Chat Developer Tools Support

I’ve written at least 50 headlines for our monthly integrations post, you think you could do better? Let’s just move onto what you’re all here for

In-app support for everyone: the Zendesk kit on Fabric

April 19, 2017
Apps and Integrations Developer Tools Embeddables Support Zendesk Products

We’re excited to announce the Zendesk kit for Fabric, bringing in-app support to thousands of mobile developers using the Fabric development platform. With the Zendesk kit, you can add customer self-service, messaging, and app review prompts right into your app

Zendesk customization – best practices for UX, part 3

April 11, 2013
Developer Tools Support Web Widget Zendesk Products

In part 3, we take a look at how certain customizations are done on the back end, including HTML, CSS, and JavaScript

A Closer Look at the API Designed To Make Ticket Sharing a Piece of Cake

June 7, 2011
API & Developer Tools Apps and Integrations Developer Tools

Moving stuff around is easy, right? I can move files on my computer into different folders just by dragging them around. In my favorite calendar application I can move events to different dates. I can move the events from my work calendar to my home calendar, or even a shared calendar. It’s all pretty easy […]

Javascript Loves CI

May 5, 2011
API & Developer Tools Apps and Integrations Developer Tools Zendesk Products

Jenkins + Jasmine + PhantomJS + JSHint We write a great deal of Javascript here at Zendesk, and we use a few great tools to help us make sure we’re committing solid code. First, we run it through JSHint, a slightly-more-friendly port of JSLint. Second, we use Jasmine to test the code. These tools work […]

Keep Javascript Libraries From Colliding

February 28, 2011
API & Developer Tools Developer Tools Zendesk Tips

Namespacing Summary (TL;DR) Javascript libraries can often be used in ways the authors did not foresee. Global variables present many opportunities for conflict among Javascript libraries. Authors should use namespacing techniques and JSLint to avoid polluting the global namespace and thus avoid collisions with other libraries. 1. The problem People who run Zendesk help desks like […]

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