Overslaan naar belangrijkste inhoud

Article 1 min read

Introducing Zendesk Sell: 3 things that are changing and 1 thing that never will

Here's what the relaunch means for you.

Door Matt Price, SVP and General Manager, Zendesk Sell

Laatst gewijzigd May 25, 2021

Today, we’re excited to relaunch Base as Zendesk Sell, the newest member of the Zendesk product family. You can read more about the announcement here, but wanted to share a “just the facts” summary of what’s changing… and what’s not.

Here are 3 things you’ll notice that are changing today:

  1. New name, logo, and colors

    Zendesk names all our products after a verb that describes in as simple a way as possible what the product helps you do. In this case, the choice was clear: Sell. The logo shows what Sell will do to your revenue… up and to the right. And Sell highlights the color gold in our logo and the UI because #Winning.

  2. Deeper integration between Sell and Support

    We’re launching a new Sell app for Support in the Zendesk Marketplace. You can see all the details here, but there’s more context from sales for your support agents, and the ability for support to “notify sales” as they see opportunities buried in your tickets.

  3. Simplified pricing

    We’ve made it easier than ever to get started with Zendesk Sell with a new “Team” plan, and new bundled plans that bring together more of what you need to run your sales team at fantastic prices. In addition to the simplified pricing, we’ve also updated our terms of service to reflect us joining the Zendesk product family.

Here’s the one thing that will never change: Our commitment to building a tool that salespeople love to use, that helps teams improve their operations and decision-making to achieve their targets, and that is compatible with sales forecasting methods.

This post originally ran on the Base blog. Please visit www.zendesk.com/sell if you’d like to learn more about Zendesk Sell.

Verwante verhalen

11 min read

50 sales-probing questions to better understand your prospects

Sales-probing questions help you better understand your prospect’s needs and wants. Here are questions you can use in your next call.

10 min read

What is outbound sales? Guide to best practices and strategies

Explore the benefits of outbound sales and learn how you can implement winning outbound strategies for your team.

10 min read

Lead vs. prospect vs. sales opportunity: What's the difference?

The terms lead, prospect, and opportunity are often thrown around interchangeably, but they shouldn't be. This guide covers the differences, best practices, and more.

15 min read

Lead conversion: Examples and effective tips for improvement

Take control of your lead conversion process and improve your lead conversion rate with these examples, tips, and tricks.