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Elevio Zendesk Integration

Embed Zendesk help and ticket support into your site with Elevio

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Elevio

About this app

Elevio’s Zendesk integration brings your support where your users need it most.

With this integration, your Zendesk knowledge base articles and support ticket tools are made available directly in the Elevio widget — so users can browse help content, submit new tickets, and view or reply to existing tickets without leaving your site.

Elevio enhances self-service while reducing friction and support load by delivering a seamless support experience in context.

Elevio requires access to your Zendesk knowledge base and ticket data to display help content and enable ticket interactions — see our privacy policy for details at https://elev.io/legal/privacy-policy.

Informatie over app

Installatie-instructies

  1. Sign up for an Elevio account at https://app.elev.io/register
  2. Log in and navigate to the Integrations page within Elevio.
  3. Select the Zendesk integration and authorize access to your Zendesk account.
  4. Follow the on-screen steps to complete setup and sync your help articles.
  5. Navigate to the Modules settings area in Elevio and enable the Support module, selecting Zendesk as the provider.

  6. Add the Elevio embed snippet to your site’s HTML to enable the Elevio widget with Zendesk support.

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Deel je ervaring met de rest van de Zendesk-community

.zendesk.com