Origin Technology Solutions

Origin Technology Solutions is a leading software house established in Cairo, Egypt, serving the entire MENA region since 2018. We develop innovative products and solutions for our clients.

Under our umbrella, our specialized arm Origin CX, stands as the MENA region's first digital customer experience consultancy boutique. Origin CX proudly holds the title of the first Zendesk Partner in Mena.

Our partnership with Zendesk is transforming how companies in MENA approach customer service, combining global technology with local CX expertise to deliver faster, smarter, and more human support.

Supercharging Your Zendesk & Customer Experience is what we do!!

Origin CX manages the full spectrum of digital customer experience, from strategy and implementation to ongoing support. Our certified Zendesk experts help businesses:

• Zendesk Implementation & Customization:Full setup, channel configuration, automations, and integrations

• CX Strategy & KPI Alignment:Customer journey design, CX analytics dashboards, KPI guidance

• Training & Capacity Building:In-house enablement, admin training, and leadership coaching

• Ongoing Support:Admin-as-a-service, audits, and system optimization

We’re trusted by leading brands across diverse industries, including Almarai , Vodafone, MBC Group, WATCH IT, ELM, DURAVIT, almentor and more!!