Agents Only is a new model to build your customer support teams by marrying humans with software and AI. Improve productivity and efficiency by pairing your own Help Desk to live agents, to manage customer support needs.

Access top-talent using our platform to make running your GigCX solution truly easy. We connect your customers with motivated agents who are incentivized to provide the best experience possible. By putting your projects on our platform, you can cut a significant portion of overhead labor and resource expenses from your budget. Then our gig platform, enhanced by AI, will make it easy to reinvest some of it into incentivizing agent productivity and performance.

The Agents Only integration utilizes the rich data feed from Zendesk to provide:

• Real time data analysis for contact feedback

• Coaching for performance improvements

• Simple agent profile synchronization

• Schedule adherence calculation

• Insights and trends