ZenBriefr
AI ticket summaries, reply drafts, and OCR for Zendesk — flat rate, no per-agent fees.
About this app
STOP READING TICKETS. START SOLVING THEM.
ZenBriefr gives your support team instant AI summaries of any ticket, so agents pick up context in seconds instead of reading through 30+ comments. Built for teams who need real productivity without paying $50 per agent for Zendesk Copilot.
WHAT YOU GET:
• AI Ticket Summaries - Three types: quick status, escalation handoff, and resolution notes. Auto-detects which fits.• Reply Drafts - Generate a draft in your choice of tone. Edit and send.• OCR Text Extraction - Extract text from screenshots and image attachments with one click.• File Viewer - View PDFs, images, and documents inline without downloading.• Requester Context - See customer name, org, and email at a glance on every ticket.
PRICING:
$99/month flat. Unlimited usage, unlimited agents, no per-seat fees. 14-day free trial, no credit card required.
PRIVACY & SECURITY:
Zero data storage. Ticket content is never saved. All processing is ephemeral. GDPR compliant.
https://zenbriefr.com/privacy
Informatie over app
Installatie-instructies
Step 1: Click Install to add ZenBriefr to your Zendesk instance.
Step 2: Authorize the secure OAuth connection when prompted.
Step 3: The app will appear in your ticket sidebar. Your 7-day free trial includes full feature access. For help, contact support@zenbriefr.com
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