Engage with your Instagram users via Zendesk Support. Reply to all direct messages. Unleash the full Zendesk power - use macros, triggers, and ticket assignments the same way you used to work with e-mails.
Connect multiple Instagram accounts ( 4 accounts included)
Respond to usual direct messages
Get video files and images
Send links, images, and files back to the customer
Add tags to connected Instagram accounts
Links to user's Instagram profiles in Zendesk
Support group chats and threaded conversations
Receive user follower count
Primary/General inboxes tagging
Please contact us if you have any issues. You can report bugs and request new features in our Help Center
Apps worden rechtstreeks in je account geïnstalleerd.