Loop Returns
The returns solution for Shopify's top brands
Installaties
100+
Werkt met
Support
Ontwikkelaar
Loop Returns
About this app
Loop is the post-purchase platform that enables Shopify's biggest brands, such as Allbirds, FIGS, Princess Polly and Chubbies, to transform returns into exchanges. Loop helps over 1,200 brands increase customer loyalty, retain more revenue, and lower reverse logistics costs.
Through innovative features like Instant Exchanges, Shop Now, and Bonus Credit, Loop has helped merchants retain more than $400 million in revenue over the past five years. Learn more at www.loopreturns.com
Loop’s integration with Zendesk brings our powerful returns and exchanges data directly into your Zendesk platform. With the post purchase experience mapped to your contact information, your support team now has a customer’s complete journey in a single click.
Returns and Exchange Data
Date return was submitted
Status of the return
Shipping data
Items returned
Return reasons
Return type - refund, exchange, store credit
Customer information
Don’t see what you’re looking for? Follow a direct link back to your Loop portal for deeper insights. Save your team time while creating a memorable, positive returns experience with the Loop integration for Zendesk.
Learn more about how we handle your data in our Privacy Notice and Data Processing Addendum.
Informatie over app
Installatie-instructies
To start using Loop with Zendesk, first ensure you have access to Loop’s Add-On: Integrations plan. Then:
Install the app from the Zendesk Marketplace.
Open the app’s settings in Zendesk and complete the OAuth authorization for the Loop merchant account you want this help desk tied to.
Open a ticket sidebar where the app is enabled; returns load automatically for the requester’s email. Re-authorize from app settings if you change merchants.
Laat een beoordeling achter
Deel je ervaring met de rest van de Zendesk-community