Advanced Search is an app that provides a simple visual interface for constructing complex search queries against tickets, users, and organizations (orgs). It also enables you to export the search results in a CSV format.
Features Include:
- Create complex search queries easily using a form
- Search tickets, users, and organizations (orgs)
- View table of search results
- Export all search results in one click (CSV format)
Tickets:
- Can use date range to search tickets
- Brand added as a search property
- Custom field added as a search property
- Additional ticket properties added
- Autocomplete on tag search
- Null user and ticket field values are now searchable under the phone, email, organization, and external ID fields (ex. 'phone:none')
Users:
- Includes suspended and verified users
Organization Search:
For additional information and feedback, see the app documentation and submit feature requests
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