Basecamp

About Basecamp

Basecamp is a rugged-refined Zendesk Help Center theme designed for brands that get people outside. Forest green and blaze orange on sandy cream neutrals, topographic textures, and badge-style labels create a look that feels like a trailhead map, not a ticket system. Bricolage Grotesque headings bring distinctive adventure-craft character; Inter body text keeps long trail guides and travel content easy to scan. An optional dark mode rounds out the campfire-reading experience.

Preview Basecamp live on zlooks.com →

About Zlooks

Zlooks is a curated catalog of 49 (and growing) Zendesk Help Center themes, each designed for a specific industry or aesthetic. Healthcare gets calm, accessible blues. Cybersecurity gets a threat-dashboard dark mode. Museums get archival serifs on parchment. Gaming gets neon gradients and angular shapes. Every theme starts from a creative brief with industry research, palette design, and font pairing before any code is written. Zlooks was founded and designed by a single product designer who believes your help center should look as intentional as your marketing site.

Browse the full catalog at zlooks.com →

Built for outdoor and adventure brands that want their help center to match the trail

Basecamp is not a generic light theme with a nature photo in the hero. The visual system was designed specifically for brands whose identity is rooted in the outdoors. Nature-inspired palette, topographic texture, and badge-style category labels give every page a sense of place. Whether your customers are booking a camping trip, assembling gear, or troubleshooting a travel app mid-adventure, the design keeps the experience consistent with your brand world.

No-code branding for your team

Basecamp ships with 32 admin-configurable settings that cover every meaningful design choice. Brand color, accent color, hero image, logo, favicon, fonts, and up to six fully configurable category boxes on the homepage. Your support team or admin can rebrand the theme directly from the Zendesk Guide editor without ever touching CSS or filing a developer ticket. We made the tough design decisions so your team can focus on content.

All 24 templates included

Basecamp is production-ready out of the box. All 24 Zendesk Guide templates are designed and styled with the same visual system, including the homepage, category, section, article, search, request, requests list, new request, community topics and posts, user profile, contributions, subscriptions, error page, and the service catalog and approval request shells required for marketplace compliance. No missing pages, no fallback to default Copenhagen styling on edge cases.

Mobile-first and accessible

Basecamp is fully responsive across breakpoints (768px, 1024px, 1160px). Hamburger navigation, stacked category boxes, touch-friendly voting controls, and accessible form components ship in the box. The theme is built to current web standards, with semantic HTML, keyboard navigation, and ARIA attributes throughout.

RTL language support included

Full right-to-left CSS layer for Arabic, Hebrew, and Farsi locales is included at no extra cost. The locale selector and direction handling follow Zendesk's reference patterns so your international customers get a native experience from the same theme.

Key features

• 24 production-ready Zendesk Guide templates

• 32 admin-configurable settings (colors, fonts, logos, hero, category boxes)

• Up to 6 admin-configurable homepage category boxes with icons

• Rugged-refined design system with forest green, blaze orange, and sandy neutrals

• Light and dark mode support

• Mobile-first responsive layout

• RTL language support included

• FontAwesome 5 icon library

• Article voting, sharing, follow, and comments

• Community topics and posts pre-styled for engagement

• User profile badges

• Service catalog and approval request templates included

• Translation-ready structure (en-us included)

• jQuery-based progressive enhancement

• Clean, well-commented Curlybars for future extension

See it live

• Basecamp preview: zlooks.com/themes/basecamp
• Browse all 49 themes: zlooks.com

Use cases

• Travel companies and booking platforms: a destination-inspired design that keeps the adventure feeling alive in support
• Outdoor and camping brands: topographic textures and nature palette that resonate with your audience
• Adventure tourism operators: rugged yet polished, matching the brand tone your customers booked on
• Hiking and trail apps: a layout built for people who use their phone outdoors in varying conditions
• Airlines and travel apps: a clean, trustworthy layout with the energy of going somewhere

One-time price, lifetime use

Basecamp is a one-time purchase. No subscriptions, no recurring fees, no per-seat pricing. Updates are included as Zendesk evolves the Guide Templating API.

Friendly support

Free email support is included with every purchase. Reach the team at hello@zlooks.com or through zlooks.com.

Multi-theme licensing and bundles

If you operate multiple help centers or want to switch themes seasonally, the full Zlooks catalog of 49 themes is available as a bundle for $899, exclusively at zlooks.com. New themes added to the catalog are included.