Make clones of existing tickets to track separate issues or clone tickets that have been closed in order to correct ticket details. The Clone App maintains all comments, ticket creation date, ticket solve date, and data from ticket fields when creating a clone.

You also have the ability to make some changes before cloning such as changing the ticket subject, status, type, and comment state (private/public)

Get started with a free trial today to see how the Clone app works with your business workflow and analytics