Telegramio

It is a secure and easy Telegram extension for Zendesk Support that allows the exchange of messages & attachments (audio, video, images) with your clients, making the process of ticket management fast and effective.

Feature list:

1. Modern cloud-native integration
2. Flexible installation to serve your business security concerns
3. Easily scalable to your business demands
4. Seamless ticket communication as it is a chat (low latency of text messages)
5. Supports audio, video and image attachments
6. Security enabled (Encryption for the communication and all the security available in GCP for utilized services)
7. No client text messages stored (we send attachment data through PubSub and text caption is a part of the message)

Pricing

We have developed an optimal tariff plan for you, which is cheaper than other integrations with Telegram. For only $6.99, you can process up to 1000 tickets per month received from the Telegram channel. If this number of tickets is not enough for you, please contact us and we will create an individual plan for you that suits your needs. And of course, we propose you free 30-day trial, so you can evaluate the quality of our product.

If you have any questions please contact us. * Telegramio Support Team Email * Support Chat