Super Receptionist

Streamline & Automate Your Contact Centre Operations with Super Receptionist

Preview image of app

Available to all customers on a Zendesk Suite plan or Customers with Support + Talk Partner Edition - Learn more at https://www.zendesk.com/pricing

With this amazing new integration, customers can get a special phone number from SuperReceptionist integrated with their Zendesk account. When customers call in, support teams can welcome them with a customized message, inviting them to submit a support ticket. If customers call in during business hours, they can even be directed to a live support agent automatically. Agents can greet customer with his name and also be aware of previous conversations and choose to link the calls to previous tickets or create new ones. Once the call is completed, SuperReceptionist automatically creates a support ticket on behalf of the customer, with a link to the call records. What's more, agents can even make calls right from the Zendesk account!!

Informatie over app

Werkt met
Support
totaal aantal installaties
10+
Auteur
Knowlarity Communications
Versie
3.0.0
Prijs (USD)
Free to install
See pricing details

Apps worden rechtstreeks in je account geïnstalleerd.

Wat mensen zeggen

Heb je de app geïnstalleerd?

We ontvangen graag feedback. Schrijf als eerste een beoordeling.

Publiceer je app in de Marketplace

Ontdek wat er nodig is om jouw app in de digitale schappen te krijgen