Exotel Telephony App

Using this app you can manage your calls and SMSs within Zendesk tickets.

(21)
Preview image of app

UMS' Exotel Telephony App comes with features which helps your business by improving Agent’s productivity and provides you with CTI (Computer Telephony Integration) records within Zendesk for tracking, monitoring, auditing and training purposes. Comes with 15 days of free trial. Key Features: -Click to call -Call History -Click to SMS -SMS History -Incoming call popup with caller ID/ caller details -Create new tickets while on a call.

Key Benefits: -You can operate Exotel features from within Zendesk -Helps in improving Agent productivity -Call and SMS Logs within Zendesk helps in tracking, monitoring & auditing and for training purposes.

Informatie over app

Werkt met
Support
totaal aantal installaties
10+
Auteur
UMS Tech Labs
Versie
2.0
Prijs (USD)
Free to install
See pricing details

Apps worden rechtstreeks in je account geïnstalleerd.

Wat mensen zeggen

4.0

(21)

Heb je de app geïnstalleerd?

We ontvangen graag feedback. Schrijf als eerste een beoordeling.

Publiceer je app in de Marketplace

Ontdek wat er nodig is om jouw app in de digitale schappen te krijgen