Nieuw
toern returns
Seamless status updates of returns for the customer support.
Werkt met
Support
Ontwikkelaar
Antje Nettelbeck
About this app
toern: outsmarting returns
toern optimizes returns and exchange requests through intelligent, automated workflows. The solution integrates seamlessly into existing shop and logistics systems, transforming the return process into a positive customer experience. By leveraging AI, toern relieves the burden on support teams and provides valuable data to optimize your business operations.
Seamless System Integration: Full visibility of all return processes through connectivity with Zendesk.
Direct integration of all return information into the support interface for faster processing times.
Instant insight into current return statuses and selected refund types. For information about the data that is accessed, used and stored, look into our privacy policy: https://re-toern.notion.site/Privacy-Policy-ENG-2a4f627f776a80bb9aaefa23bd270dd4?source=copy_link. With using the toern app, you accept this policy.
Informatie over app
Installatie-instructies
Installation Guide
Follow these steps to set up the toern returns integration:
- Download the App: Navigate to the Zendesk Marketplace within your organization and download the toern returns app.
- Configure toern Dashboard: Log in to your toern admin dashboard and navigate to Settings > Integrations > Zendesk.
- Enter Credentials: Enter your admin email address and your Zendesk subdomain.
- Enable & Generate Token: Switch the Zendesk integration to 'Enabled' and click on Generate Zendesk token. Copy this token for later use.
- Configure App Settings: Go back to your installed apps in Zendesk. In the toern app settings, enter the Token you just generated.
- Complete Installation: Save the settings to finalize the installation.
Once finished, you will see the return details directly within your Zendesk tickets via the sidebar app.
Laat een beoordeling achter
Deel je ervaring met de rest van de Zendesk-community