Customer service email management software
Learn how you can streamline customer support with email management software
Great customer support is not just about the tools you use. It’s about the relationships you have with your customers. And ineffective email management can ruin those relationships in an instant.
Zendesk Support’s help desk software streamlines customer support with time-saving tools like triggers and automations so your business can continue to build relationships with customers without the fear of mismanaged information getting in the way.
A context game
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Tools your support team needs
- Custom views which let agents see their queue based on ticket status, assignee, group, or other conditions
- Built-in SLAs for specific tickets that measure to the minute so they can keep an eye on status—and never miss a deadline
- Native mobile apps enable agents to respond to customer requests—even when they’re away from their desk. Zendesk Support frees your team to connect with your customers without sweating the small stuff
Elevated customer service email management software
With Zendesk Support, your support team has all the tools they need to support your customers—and keep building those relationships for your business.Get started with Zendesk Support
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With customer service email management software, the possibilities for providing great service are limitless. Learn more about all the great things you can do: