๐๐๐ ๐๐จ๐๐ฎ๐ฌ๐๐ฌ ๐จ๐ง ๐๐ง๐๐๐ฅ๐ข๐ง๐ ๐จ๐ฎ๐ซ ๐๐ฅ๐ข๐๐ง๐ญ๐ฌ ๐ญ๐จ ๐๐ซ๐ข๐ฏ๐ ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ ๐๐ง๐ ๐๐ฆ๐ฉ๐ฅ๐จ๐ฒ๐๐ ๐๐ฑ๐ฉ๐๐ซ๐ข๐๐ง๐๐๐ฌ ๐ฐ๐ข๐ญ๐ก ๐๐ฅ๐จ๐ฎ๐ ๐๐จ๐ง๐ญ๐๐๐ญ ๐๐๐ง๐ญ๐๐ซ ๐ฌ๐จ๐ฅ๐ฎ๐ญ๐ข๐จ๐ง๐ฌ (๐ ๐ข๐ฏ๐๐ ๐๐ง๐ ๐๐๐ง๐๐ฌ๐ฒ๐ฌ). We help our clients at every phase of their cloud transformation, which includes discovery, technology selection, project management, implementation, and managed services. We are a strategic partner who wants to come in and understand your environment and continue to work with you to help evolve the business. ๐๐ก๐ ๐๐๐ฌ๐ญ ๐ฉ๐๐ซ๐ญ ๐ข๐ฌ ๐จ๐ฎ๐ซ ๐๐ฅ๐ข๐๐ง๐ญ๐ฌ ๐ฉ๐๐ฒ ๐ญ๐ก๐ ๐ฌ๐๐ฆ๐ ๐๐ฆ๐จ๐ฎ๐ง๐ญ ๐๐ฌ ๐ ๐จ๐ข๐ง๐ ๐๐ข๐ซ๐๐๐ญ ๐ญ๐จ ๐ ๐ข๐ฏ๐๐ ๐๐ง๐ ๐๐๐ง๐๐ฌ๐ฒ๐ฌ.
Providing Customers With An Effortless Experience Today, business success is driven by providing customers with an effortless experience. At VDS, our mission is to help our customers improve their customersโ experiences through user-friendly, customer-focused solutions. Through technology, their cloud contact center engagements can improve, complimenting your overall company CX strategy.
Weโve helped our customers leverage the latest technology to transform their businesses, and weโd like to do the same for you. ๐๐๐ ๐๐จ๐๐ฎ๐ฌ๐๐ฌ ๐จ๐ง ๐๐ง๐๐๐ฅ๐ข๐ง๐ ๐จ๐ฎ๐ซ ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ๐ฌ ๐ญ๐จ ๐๐ซ๐ข๐ฏ๐ ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ ๐๐ง๐ ๐๐ฆ๐ฉ๐ฅ๐จ๐ฒ๐๐ ๐๐ฑ๐ฉ๐๐ซ๐ข๐๐ง๐๐๐ฌ ๐ฐ๐ข๐ญ๐ก ๐๐ฅ๐จ๐ฎ๐ ๐๐จ๐ง๐ญ๐๐๐ญ ๐๐๐ง๐ญ๐๐ซ ๐ฌ๐จ๐ฅ๐ฎ๐ญ๐ข๐จ๐ง๐ฌ (๐ ๐ข๐ฏ๐๐ ๐๐ง๐ ๐๐๐ง๐๐ฌ๐ฒ๐ฌ).
We have spent the last 30+ years helping regional and national brands improve inbound and outbound customer service, sales, and support with contact center solutions.
We believe having a trusted partner representing our customers to the respected vendor is the best of both worlds. As we come together, we will make sure our clients have the right solution and that it is designed and implemented properly. The best part is ๐จ๐ฎ๐ซ ๐๐ฅ๐ข๐๐ง๐ญ๐ฌ ๐ฉ๐๐ฒ ๐ญ๐ก๐ ๐ฌ๐๐ฆ๐ ๐๐ฆ๐จ๐ฎ๐ง๐ญ ๐๐ฌ ๐ ๐จ๐ข๐ง๐ ๐๐ข๐ซ๐๐๐ญ ๐ญ๐จ ๐จ๐ฎ๐ซ ๐ฉ๐๐ซ๐ญ๐ง๐๐ซ๐ฌ.
Our Approach When you work with VDS, you benefit from a reliable, structured process that will help you assess your current technologies, align your business outcomes to your future state, and make sure both are focused on your customersโ experiences.
We help our customers at every phase of their cloud contact center transformation, which includes discovery, technology selection, project management, implementation, and 24/7 managed services.
Benefits of working with VDS include:
- Strategic Partner with Gartner Magic Quadrant Leaders
- We are the same cost as going direct to the manufacture (Five9 and Genesys)
- We design solutions that align business outcomes with customer expectations
- Driven to achieve our client desired outcomes and KPIs
- We provide in-house professional services and integrations
- 24/7 Managed Services
VDS understands how critical a contact center solution is to contact center leaders, their customers, and employees. Let us help you achieve better interactions, deeper insights, and more meaningful outcomes with our contact center solutions.
