With our customer experience knowledge we are able to to find tailor-made solutions for our clients. Our job is to implement and integrate Zendesk Support, Chat, Explore, Guide, Sunshine Conversations with the applications needed to configure such as Whatsapp.

Centribal offers the best hybrid chatbot option for SMEs and companies that do not need advanced ticketing tools.

Connect your chatbot with your agents and get the full potential of your ATC team.

Advantages of integrating a hybrid chatbot:

• Eliminate waiting

• Immediate attention 24/7

• Avoid user frustration

• Automate recurring queries

• Personalization is synonymous with conversion

• Boost team productivity​

• Follow the conversation started from any other channel

• Minimize operating costs

• Higher volume of responses in less time

• Traceability of conversations and interactions

• Add value to the human team