IntegrateCloud creates an easy way to create ticket reminders, and get notified through email or sms.Support teams can easily create and edit ticket reminders,right within the zendesk platform.

• App is displayed in the Zendesk sidebar, next to a ticket.

• Easily create new ticket reminders by clicking on the Add reminder button

• List all your ticket reminders.

• List reminders for the entire company.

• Set the timezone for the proper notification time.

Note: The Zendesk reminder app is available for free! However under the free plan, you are limited to 5 sms/month.For more information, please visit our website at https://integratecloud.com

for any help related to setup, please visit to our support website https://support.integratecloud.com/zendesk-and-jira-integration