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Primary Phone Picker

Select a user's primary phone record to allow SMS messages to be sent.

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Installaties

Less than 5

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Ontwikkelaar

Brandon Tidd

About this app

Primary Phone Picker allows Zendesk Agents to update a requester's primary phone number.If an end-user has multiple phone numbers listed, only the 'first number' can be sent SMS.This app displays all phone numbers associated with a requester in the right-hand side of a ticket. Selecting a number and submitting temporarily removes and then restores your phone numbers in the correct order, placing the chosen number first.

The cost is a one-time charge. There are no additional costs. Feedback and suggestions are welcome!

Informatie over app

Installatie-instructies

Choose your subdomain and click install.

Choose your role restrictions if necessary and finish installation.

You'll find the app in the sidebar of any tickets with an assigned requester.

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