View, charge, refund & cancel all your customer payments & subscriptions inside Zendesk Support. ChargeDesk helps you resolve support tickets incredibly quickly. We use a powerful algorithm to ensure your payment data is matched immediately to your tickets.

ChargeDesk works with Stripe, WooCommerce, PayPal, Braintree, Recurly, Authorize.Net, Zuora, Chargify and NMI - no coding or changes needed! We also offer a custom integration which supports any payment platform using our API and custom callbacks.

Find out more about our Zendesk integration: https://chargedesk.com/zendesk

Watch a video walkthrough of our Zendesk support app: https://youtu.be/4XsH4y4WsPU

Zendesk Support App Features

• Instantly see customer payments next to their support tickets
• Search your customer's entire billing history
• Refund charges & cancel subscriptions
• Generate payment pages and send invoices to new customers
• Add charges and subscriptions to existing customers
• Authorize and capture payments
• Apply coupons to customers and subscriptions
• Send payment reminders
• Edit customer details including adding VAT numbers
• Securely update a customer's credit card on file

Powerful Billing Pages

• Embed customer billing history on your site
• Streamline collecting billing questions to reduce your chargeback rate
• Invoice customers and collect new payments
• Create product pages to collect new payments from any new customer
• Allow customers to update their own invoice details

Beautiful receipts and invoices

• Send PDF invoices to your customers on successful payments
• Notify customers when a charge is refunded
• Show tax information based on your customer's country (VAT & GST compliant)
• Customers can add their tax ID to their own invoices
• Replies to receipts are sent to your helpdesk with billing details attached

Detailed reports

• View and download activity reports on broken down by agent
• Log reasons why refunds and cancellations were performed
• View a graph of revenue including a breakdown by product
• See all outstanding and paid invoices
• Generate a Tax Summary for financial reporting
• Download historic invoices in bulk

Pricing

ChargeDesk offers a 14 day free trial. Pricing then starts at $29/mo: https://chargedesk.com/pricing

Launched in 2014, ChargeDesk helps thousands companies provider better billing support for millions of customers. We'd love for you to join us as well!