Support Sidekick AI
AI superpowers for your support team.
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About this app
Support Sidekick AI
Support Sidekick provide AI superpowers for your support team. Support Sidekick uses your Zendesk history + GPT so your agents can send better responses at less cost.
Drafts read-to-go before you even open Zendesk
Relevant conversations give your agents the context they need
How it worksWhen you receive an email in Zendesk – before your team even touches a ticket – Support Sidekick will:
Analyze the email to extract any questions, intent, or tone
Search through your closed ticket database to find the tickets most relevant to the customer's question
Display the most relevant threads in the Zendesk sidebar
Use GPT3 to write a Draft in Zendesk based on your previously answered tickets
Informatie over app
Installatie-instructies
Simply click the install button to Install within Zendesk.
In the Zendesk navigation menu click on the app icon in order to configure your parsing service
You will need a supportsidekick.ai account
Signup and follow the instructions to active your account
If you have any questions or suggestions related to this app, please get in touch with us at support@supportsidekick.ai
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