AloTech CTI Adapter Legacy
Legacy version - Integration with AloTech Cloud Contact Center
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About this app
** LEGACY VERSION - This is the older version of Softphone -AloTech CTI Adapter. Please consider upgrading to the latest version for better features and support.**
Available only to agents with Talk - Partner Edition seats (see zendesk.com/talk/pricing).
AloTech CTI Adapter provides seamless integration between Zendesk and AloTech Cloud Contact Center to enable greater customer satisfaction, improved agent productivity.
Available to all AloTech customers!
Companies running a call center operation that are frustrated with the high cost, complexity and difficulty of the conventional systems, AloTech is the web based, pay-as-you-go solution running on Google, which is low cost, fast, easy, scalable and with complete enterprise functionality able to be setup anywhere in the world in 10 minutes.
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What is included?
Voice Recording
Predictive, Power, Preview Dialer.
CRM/ERP integrations API
Reporting
CTI, ACD, IVR
Wall Board
Customizable Supervisor Screens
Remote Support
Informatie over app
Installatie-instructies
Before you begin
Make sure you have an active AloTech subscription. Click if you don't have one! To Install + Sign in as an administrator to your Zendesk, then click the Admin icon in the navigation bar. + Under Apps, find the AloTech CTI Adapter app. + On the AloTech CTI Adapter app page, click Install App in the upper-right corner.
+ Put your AloTech tenant URL in the tenant field.
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