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Stripe by Zenplates

Manage Stripe subscriptions, payments and invoices within Zendesk Sell

Preview image of app
Preview image of app
Preview image of app

This integration app for Stripe allows you to view and manage customers, subscriptions, payments and invoices from within the lead, contact or deal cards in Zendesk Sell.

Powerful yet intuitive features

The app will present customer details for the relevant contact by default, but you can search for and view other customers at any time.

The following information is available at a glance when a customer is selected:

  • Customer contact details

  • Subscriptions

  • Payments (payment intents or charges)

  • Payment methods

  • Invoices

  • Pending invoice items

  • Customer history, credit balance and MRR

  • Billing details

  • Shipping details

Additional details like refund amounts and Stripe IDs are available through tooltips and by hovering over items in the user interface.

Perform important actions

Because common actions can be performed within Zendesk Sell without the need to switch tabs you can spend more time following up leads and working on deals.

You can perform the following actions directly within the app:

  • Update customer information

  • Update payment methods

  • Refund payments, in part of in full

  • Cancel subscriptions immediately or at the end of the current period

  • Refund the last subscription payment or a pro-rated amount

  • Click to view customers, subscriptions, payments and invoices in Stripe

  • Update the status of open invoices

With much more on the way.

If your business uses Stripe and you’d like to see a feature added to our roadmap, please contact us as we value your suggestions and feedback.

Do your customers self-serve using a Zendesk Guide Help Center? Our range of highly customizable Help Center themes for Zendesk Guide can help improve customer satisfaction and minimize churn.

App details

Works with
sell
Sales CRM
Author
Zenplates
Version
1.3.0
Price (USD)
Free 7-day trial, then $4.95 per agent, per month

Apps install directly into your account

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