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Benchmarkarchieven
array(4) { [0]=> object(WP_Term)#2176 (10) { ["term_id"]=> int(301) ["name"]=> string(20) "klantenservicebeheer" ["slug"]=> string(35) "library-customer-service-management" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(301) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(23) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#2177 (10) { ["term_id"]=> int(201) ["name"]=> string(19) "Omnichannel support" ["slug"]=> string(36) "library-omnichannel-customer-support" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(201) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(10) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#2178 (10) { ["term_id"]=> int(321) ["name"]=> string(19) "Supportactiviteiten" ["slug"]=> string(18) "support-operations" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(321) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(15) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#2179 (10) { ["term_id"]=> int(271) ["name"]=> string(14) "Supportkanalen" ["slug"]=> string(25) "customer-support-channels" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(271) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(20) ["filter"]=> string(3) "raw" } }klantenservicebeheer
<5 min.
5 leuke feiten over omnichannel support
array(4) { [0]=> object(WP_Term)#2185 (10) { ["term_id"]=> int(301) ["name"]=> string(20) "klantenservicebeheer" ["slug"]=> string(35) "library-customer-service-management" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(301) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(23) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#2186 (10) { ["term_id"]=> int(181) ["name"]=> string(23) "Klantenservicestrategie" ["slug"]=> string(25) "customer-service-strategy" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(181) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(23) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#2187 (10) { ["term_id"]=> int(231) ["name"]=> string(13) "Klantervaring" ["slug"]=> string(31) "best-practices-customer-service" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(231) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(17) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#2188 (10) { ["term_id"]=> int(221) ["name"]=> string(19) "Trends en inzichten" ["slug"]=> string(23) "customer-support-trends" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(221) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(34) ["filter"]=> string(3) "raw" } }klantenservicebeheer
<5 min.
Hoe kunstmatige intelligentie de klantervaring verbetert
array(6) { [0]=> object(WP_Term)#2181 (10) { ["term_id"]=> int(461) ["name"]=> string(4) "Chat" ["slug"]=> string(21) "zendesk-products-chat" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(461) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(1) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#2180 (10) { ["term_id"]=> int(241) ["name"]=> string(5) "Guide" ["slug"]=> string(22) "zendesk-products-guide" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(241) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(3) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#2178 (10) { ["term_id"]=> int(251) ["name"]=> string(10) "Kennisbank" ["slug"]=> string(31) "customer-support-knowledge-base" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(251) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(11) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#2179 (10) { ["term_id"]=> int(301) ["name"]=> string(20) "klantenservicebeheer" ["slug"]=> string(35) "library-customer-service-management" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(301) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(23) ["filter"]=> string(3) "raw" } [4]=> object(WP_Term)#2189 (10) { ["term_id"]=> int(451) ["name"]=> string(11) "Richtlijnen" ["slug"]=> string(14) "library-guides" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(451) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(2) ["filter"]=> string(3) "raw" } [5]=> object(WP_Term)#2190 (10) { ["term_id"]=> int(311) ["name"]=> string(11) "Technologie" ["slug"]=> string(27) "customer-support-technology" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(311) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(10) ["filter"]=> string(3) "raw" } }Chat
<5 min.
Kunstmatige intelligentie gebruiken voor betere selfservice
array(4) { [0]=> object(WP_Term)#2176 (10) { ["term_id"]=> int(371) ["name"]=> string(7) "Analyse" ["slug"]=> string(26) "customer-support-analytics" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(371) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(3) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#2177 (10) { ["term_id"]=> int(301) ["name"]=> string(20) "klantenservicebeheer" ["slug"]=> string(35) "library-customer-service-management" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(301) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(23) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#2187 (10) { ["term_id"]=> int(381) ["name"]=> string(22) "Klantenservicemetingen" ["slug"]=> string(24) "customer-service-metrics" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(381) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(6) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#2188 (10) { ["term_id"]=> int(321) ["name"]=> string(19) "Supportactiviteiten" ["slug"]=> string(18) "support-operations" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(321) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(15) ["filter"]=> string(3) "raw" } }Analyse
<5 min.
De 3 typen klantenservice-metrics die van belang zijn
array(5) { [0]=> object(WP_Term)#2184 (10) { ["term_id"]=> int(301) ["name"]=> string(20) "klantenservicebeheer" ["slug"]=> string(35) "library-customer-service-management" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(301) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(23) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#2175 (10) { ["term_id"]=> int(381) ["name"]=> string(22) "Klantenservicemetingen" ["slug"]=> string(24) "customer-service-metrics" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(381) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(6) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#2185 (10) { ["term_id"]=> int(181) ["name"]=> string(23) "Klantenservicestrategie" ["slug"]=> string(25) "customer-service-strategy" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(181) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(23) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#2186 (10) { ["term_id"]=> int(191) ["name"]=> string(19) "Omnichannel support" ["slug"]=> string(19) "omnichannel-support" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(191) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(8) ["filter"]=> string(3) "raw" } [4]=> object(WP_Term)#2189 (10) { ["term_id"]=> int(221) ["name"]=> string(19) "Trends en inzichten" ["slug"]=> string(23) "customer-support-trends" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(221) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(34) ["filter"]=> string(3) "raw" } }klantenservicebeheer
<5 min.
Uw gids over omnichannel support
array(4) { [0]=> object(WP_Term)#2178 (10) { ["term_id"]=> int(251) ["name"]=> string(10) "Kennisbank" ["slug"]=> string(31) "customer-support-knowledge-base" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(251) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(11) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#2179 (10) { ["term_id"]=> int(301) ["name"]=> string(20) "klantenservicebeheer" ["slug"]=> string(35) "library-customer-service-management" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(301) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(23) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#2187 (10) { ["term_id"]=> int(321) ["name"]=> string(19) "Supportactiviteiten" ["slug"]=> string(18) "support-operations" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(321) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(15) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#2188 (10) { ["term_id"]=> int(271) ["name"]=> string(14) "Supportkanalen" ["slug"]=> string(25) "customer-support-channels" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(271) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(20) ["filter"]=> string(3) "raw" } }Kennisbank
<5 min.
Uw klantenbestand wordt groter—schaalt uw zelfservice mee?
array(4) { [0]=> object(WP_Term)#2183 (10) { ["term_id"]=> int(251) ["name"]=> string(10) "Kennisbank" ["slug"]=> string(31) "customer-support-knowledge-base" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(251) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(11) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#2176 (10) { ["term_id"]=> int(301) ["name"]=> string(20) "klantenservicebeheer" ["slug"]=> string(35) "library-customer-service-management" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(301) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(23) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#2177 (10) { ["term_id"]=> int(321) ["name"]=> string(19) "Supportactiviteiten" ["slug"]=> string(18) "support-operations" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(321) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(15) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#2186 (10) { ["term_id"]=> int(271) ["name"]=> string(14) "Supportkanalen" ["slug"]=> string(25) "customer-support-channels" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(271) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(20) ["filter"]=> string(3) "raw" } }Kennisbank
<5 min.
Aan de slag met Zendesk Guide: strategieën en aanbevolen werkwijzen
array(4) { [0]=> object(WP_Term)#2175 (10) { ["term_id"]=> int(301) ["name"]=> string(20) "klantenservicebeheer" ["slug"]=> string(35) "library-customer-service-management" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(301) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(23) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#2185 (10) { ["term_id"]=> int(381) ["name"]=> string(22) "Klantenservicemetingen" ["slug"]=> string(24) "customer-service-metrics" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(381) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(6) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#2187 (10) { ["term_id"]=> int(181) ["name"]=> string(23) "Klantenservicestrategie" ["slug"]=> string(25) "customer-service-strategy" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(181) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(23) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#2188 (10) { ["term_id"]=> int(221) ["name"]=> string(19) "Trends en inzichten" ["slug"]=> string(23) "customer-support-trends" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(221) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(34) ["filter"]=> string(3) "raw" } }klantenservicebeheer
<5 min.
Zendesk Benchmark: hoe gevestigde bedrijven winnen met de digitale transformatie
array(4) { [0]=> object(WP_Term)#2178 (10) { ["term_id"]=> int(301) ["name"]=> string(20) "klantenservicebeheer" ["slug"]=> string(35) "library-customer-service-management" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(301) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(23) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#2179 (10) { ["term_id"]=> int(381) ["name"]=> string(22) "Klantenservicemetingen" ["slug"]=> string(24) "customer-service-metrics" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(381) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(6) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#2177 (10) { ["term_id"]=> int(181) ["name"]=> string(23) "Klantenservicestrategie" ["slug"]=> string(25) "customer-service-strategy" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(181) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(23) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#2186 (10) { ["term_id"]=> int(221) ["name"]=> string(19) "Trends en inzichten" ["slug"]=> string(23) "customer-support-trends" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(221) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(34) ["filter"]=> string(3) "raw" } }klantenservicebeheer
<5 min.
Zendesk Benchmark: hoe snelgroeiende digitale bedrijven kunnen innoveren en opschalen
array(4) { [0]=> object(WP_Term)#2183 (10) { ["term_id"]=> int(251) ["name"]=> string(10) "Kennisbank" ["slug"]=> string(31) "customer-support-knowledge-base" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(251) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(11) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#2176 (10) { ["term_id"]=> int(301) ["name"]=> string(20) "klantenservicebeheer" ["slug"]=> string(35) "library-customer-service-management" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(301) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(23) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#2187 (10) { ["term_id"]=> int(321) ["name"]=> string(19) "Supportactiviteiten" ["slug"]=> string(18) "support-operations" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(321) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(15) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#2188 (10) { ["term_id"]=> int(271) ["name"]=> string(14) "Supportkanalen" ["slug"]=> string(25) "customer-support-channels" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(271) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(20) ["filter"]=> string(3) "raw" } }Kennisbank
<5 min.
De beste zelfservice-ervaring voor klanten samenstellen
array(5) { [0]=> object(WP_Term)#2175 (10) { ["term_id"]=> int(301) ["name"]=> string(20) "klantenservicebeheer" ["slug"]=> string(35) "library-customer-service-management" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(301) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(23) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#2185 (10) { ["term_id"]=> int(191) ["name"]=> string(19) "Omnichannel support" ["slug"]=> string(19) "omnichannel-support" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(191) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(8) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#2177 (10) { ["term_id"]=> int(201) ["name"]=> string(19) "Omnichannel support" ["slug"]=> string(36) "library-omnichannel-customer-support" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(201) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(10) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#2186 (10) { ["term_id"]=> int(321) ["name"]=> string(19) "Supportactiviteiten" ["slug"]=> string(18) "support-operations" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(321) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(15) ["filter"]=> string(3) "raw" } [4]=> object(WP_Term)#2189 (10) { ["term_id"]=> int(271) ["name"]=> string(14) "Supportkanalen" ["slug"]=> string(25) "customer-support-channels" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(271) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(20) ["filter"]=> string(3) "raw" } }klantenservicebeheer
<5 min.
Uw gids over omnichannel support
array(5) { [0]=> object(WP_Term)#2178 (10) { ["term_id"]=> int(301) ["name"]=> string(20) "klantenservicebeheer" ["slug"]=> string(35) "library-customer-service-management" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(301) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(23) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#2179 (10) { ["term_id"]=> int(381) ["name"]=> string(22) "Klantenservicemetingen" ["slug"]=> string(24) "customer-service-metrics" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(381) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(6) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#2187 (10) { ["term_id"]=> int(181) ["name"]=> string(23) "Klantenservicestrategie" ["slug"]=> string(25) "customer-service-strategy" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(181) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(23) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#2188 (10) { ["term_id"]=> int(191) ["name"]=> string(19) "Omnichannel support" ["slug"]=> string(19) "omnichannel-support" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(191) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(8) ["filter"]=> string(3) "raw" } [4]=> object(WP_Term)#2174 (10) { ["term_id"]=> int(221) ["name"]=> string(19) "Trends en inzichten" ["slug"]=> string(23) "customer-support-trends" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(221) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(34) ["filter"]=> string(3) "raw" } }klantenservicebeheer
<5 min.
Het ROI-aspect van omnichannel support
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<5 min.
De Zendesk-benadering van omnichannel support
array(4) { [0]=> object(WP_Term)#2175 (10) { ["term_id"]=> int(251) ["name"]=> string(10) "Kennisbank" ["slug"]=> string(31) "customer-support-knowledge-base" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(251) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(11) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#2185 (10) { ["term_id"]=> int(301) ["name"]=> string(20) "klantenservicebeheer" ["slug"]=> string(35) "library-customer-service-management" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(301) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(23) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#2177 (10) { ["term_id"]=> int(531) ["name"]=> string(10) "Operations" ["slug"]=> string(33) "best-practices-zendesk-operations" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(531) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(2) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#2188 (10) { ["term_id"]=> int(321) ["name"]=> string(19) "Supportactiviteiten" ["slug"]=> string(18) "support-operations" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(321) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(15) ["filter"]=> string(3) "raw" } }Kennisbank
5 - 10 min.
Beproefde werkwijzen voor kennisbeheer
array(3) { [0]=> object(WP_Term)#2178 (10) { ["term_id"]=> int(401) ["name"]=> string(16) "Analyserapporten" ["slug"]=> string(32) "customer-support-analyst-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(401) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(12) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#2179 (10) { ["term_id"]=> int(301) ["name"]=> string(20) "klantenservicebeheer" ["slug"]=> string(35) "library-customer-service-management" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(301) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(23) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#2187 (10) { ["term_id"]=> int(181) ["name"]=> string(23) "Klantenservicestrategie" ["slug"]=> string(25) "customer-service-strategy" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(181) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(23) ["filter"]=> string(3) "raw" } }Analyserapporten
<5 min.
Gartner-rapport over klantbetrokkenheid
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<5 min.
Chatbots en de toekomst van real-time communicatie
array(3) { [0]=> object(WP_Term)#2185 (10) { ["term_id"]=> int(301) ["name"]=> string(20) "klantenservicebeheer" ["slug"]=> string(35) "library-customer-service-management" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(301) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(23) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#2179 (10) { ["term_id"]=> int(321) ["name"]=> string(19) "Supportactiviteiten" ["slug"]=> string(18) "support-operations" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(321) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(15) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#2187 (10) { ["term_id"]=> int(311) ["name"]=> string(11) "Technologie" ["slug"]=> string(27) "customer-support-technology" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(311) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(10) ["filter"]=> string(3) "raw" } }klantenservicebeheer
<5 min.
Klanttevredenheidsonderzoeken in Zendesk Support
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<5 min.
Een overzicht van Zendesk voor het kiezen van de juiste supportoplossing
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<5 min.
Zendesk-onderzoek: Net Promoter Score® (NPS)
array(4) { [0]=> object(WP_Term)#2192 (10) { ["term_id"]=> int(251) ["name"]=> string(10) "Kennisbank" ["slug"]=> string(31) "customer-support-knowledge-base" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(251) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(11) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#2185 (10) { ["term_id"]=> int(301) ["name"]=> string(20) "klantenservicebeheer" ["slug"]=> string(35) "library-customer-service-management" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(301) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(23) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#2178 (10) { ["term_id"]=> int(321) ["name"]=> string(19) "Supportactiviteiten" ["slug"]=> string(18) "support-operations" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(321) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(15) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#2188 (10) { ["term_id"]=> int(271) ["name"]=> string(14) "Supportkanalen" ["slug"]=> string(25) "customer-support-channels" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(271) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(20) ["filter"]=> string(3) "raw" } }Kennisbank
<5 min.
De waarde van zelfservice
array(4) { [0]=> object(WP_Term)#2191 (10) { ["term_id"]=> int(401) ["name"]=> string(16) "Analyserapporten" ["slug"]=> string(32) "customer-support-analyst-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(401) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(12) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#2184 (10) { ["term_id"]=> int(301) ["name"]=> string(20) "klantenservicebeheer" ["slug"]=> string(35) "library-customer-service-management" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(301) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(23) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#2190 (10) { ["term_id"]=> int(311) ["name"]=> string(11) "Technologie" ["slug"]=> string(27) "customer-support-technology" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(311) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(10) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#2239 (10) { ["term_id"]=> int(221) ["name"]=> string(19) "Trends en inzichten" ["slug"]=> string(23) "customer-support-trends" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(221) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(34) ["filter"]=> string(3) "raw" } }Analyserapporten
<5 min.
Het Forrester TEI Report onderzocht de ROI van Zendesk
array(4) { [0]=> object(WP_Term)#2179 (10) { ["term_id"]=> int(301) ["name"]=> string(20) "klantenservicebeheer" ["slug"]=> string(35) "library-customer-service-management" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(301) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(23) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#2187 (10) { ["term_id"]=> int(181) ["name"]=> string(23) "Klantenservicestrategie" ["slug"]=> string(25) "customer-service-strategy" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(181) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(23) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#2178 (10) { ["term_id"]=> int(321) ["name"]=> string(19) "Supportactiviteiten" ["slug"]=> string(18) "support-operations" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(321) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(15) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#2188 (10) { ["term_id"]=> int(221) ["name"]=> string(19) "Trends en inzichten" ["slug"]=> string(23) "customer-support-trends" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(221) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(34) ["filter"]=> string(3) "raw" } }klantenservicebeheer
<5 min.
Tevreden klanten, tevreden met uw resultaten
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<5 min.