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klantenservicebeheer
<5 min.
5 leuke feiten over omnichannel support
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klantenservicebeheer
<5 min.
Hoe kunstmatige intelligentie de klantervaring verbetert
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Chat
<5 min.
Kunstmatige intelligentie gebruiken voor betere selfservice
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Analyse
<5 min.
De 3 typen klantenservice-metrics die van belang zijn
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Gidsen over omnichannel support
<5 min.
Uw gids over omnichannel support
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Kennisbank
<5 min.
Uw klantenbestand wordt groter—schaalt uw zelfservice mee?
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Kennisbank
<5 min.
Aan de slag met Zendesk Guide: strategieën en aanbevolen werkwijzen
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klantenservicebeheer
<5 min.
Zendesk Benchmark: hoe gevestigde bedrijven winnen met de digitale transformatie
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klantenservicebeheer
<5 min.
Zendesk Benchmark: hoe snelgroeiende digitale bedrijven kunnen innoveren en opschalen
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Kennisbank
<5 min.
De beste zelfservice-ervaring voor klanten samenstellen
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Gidsen over omnichannel support
<5 min.
Uw gids over omnichannel support
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Gidsen over omnichannel support
<5 min.
Het ROI-aspect van omnichannel support
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Gidsen over omnichannel support
<5 min.
De Zendesk-benadering van omnichannel support
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Kennisbank
5 - 10 min.
Beproefde werkwijzen voor kennisbeheer
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Analyserapporten
<5 min.
Gartner-rapport over klantbetrokkenheid
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klantenservicebeheer
<5 min.
Chatbots en de toekomst van real-time communicatie
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klantenservicebeheer
<5 min.
Klanttevredenheidsonderzoeken in Zendesk Support
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Extra
<5 min.
Een overzicht van Zendesk voor het kiezen van de juiste supportoplossing
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klantenservicebeheer
<5 min.
Zendesk-onderzoek: Net Promoter Score® (NPS)
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Kennisbank
<5 min.
De waarde van zelfservice
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Analyserapporten
<5 min.
Het Forrester TEI Report onderzocht de ROI van Zendesk
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klantenservicebeheer
<5 min.
Tevreden klanten, tevreden met uw resultaten
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klantenservicebeheer
<5 min.