Filter by type:
Alles weergeven
Alles weergeven
Infographic
Video
Webinar
Whitepaper
Guide
Rapport
Interactive eBook
array(6) {
[0]=>
object(WP_Term)#1859 (10) {
["term_id"]=>
int(461)
["name"]=>
string(4) "Chat"
["slug"]=>
string(21) "zendesk-products-chat"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(461)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(1)
["filter"]=>
string(3) "raw"
}
[1]=>
object(WP_Term)#1860 (10) {
["term_id"]=>
int(241)
["name"]=>
string(5) "Guide"
["slug"]=>
string(22) "zendesk-products-guide"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(241)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(3)
["filter"]=>
string(3) "raw"
}
[2]=>
object(WP_Term)#1861 (10) {
["term_id"]=>
int(251)
["name"]=>
string(10) "Kennisbank"
["slug"]=>
string(31) "customer-support-knowledge-base"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(251)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(11)
["filter"]=>
string(3) "raw"
}
[3]=>
object(WP_Term)#1862 (10) {
["term_id"]=>
int(301)
["name"]=>
string(20) "klantenservicebeheer"
["slug"]=>
string(35) "library-customer-service-management"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(301)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(23)
["filter"]=>
string(3) "raw"
}
[4]=>
object(WP_Term)#1863 (10) {
["term_id"]=>
int(451)
["name"]=>
string(11) "Richtlijnen"
["slug"]=>
string(14) "library-guides"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(451)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(2)
["filter"]=>
string(3) "raw"
}
[5]=>
object(WP_Term)#1864 (10) {
["term_id"]=>
int(311)
["name"]=>
string(11) "Technologie"
["slug"]=>
string(27) "customer-support-technology"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(311)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(10)
["filter"]=>
string(3) "raw"
}
}
Chat
<5 min.
Kunstmatige intelligentie gebruiken voor betere selfservice
array(5) {
[0]=>
object(WP_Term)#1872 (10) {
["term_id"]=>
int(191)
["name"]=>
string(31) "Gidsen over omnichannel support"
["slug"]=>
string(19) "omnichannel-support"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(191)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(7)
["filter"]=>
string(3) "raw"
}
[1]=>
object(WP_Term)#1873 (10) {
["term_id"]=>
int(201)
["name"]=>
string(19) "Omnichannel support"
["slug"]=>
string(36) "library-omnichannel-customer-support"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(201)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(10)
["filter"]=>
string(3) "raw"
}
[2]=>
object(WP_Term)#1874 (10) {
["term_id"]=>
int(321)
["name"]=>
string(19) "Supportactiviteiten"
["slug"]=>
string(18) "support-operations"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(321)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(15)
["filter"]=>
string(3) "raw"
}
[3]=>
object(WP_Term)#1875 (10) {
["term_id"]=>
int(271)
["name"]=>
string(14) "Supportkanalen"
["slug"]=>
string(25) "customer-support-channels"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(271)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(20)
["filter"]=>
string(3) "raw"
}
[4]=>
object(WP_Term)#1876 (10) {
["term_id"]=>
int(311)
["name"]=>
string(11) "Technologie"
["slug"]=>
string(27) "customer-support-technology"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(311)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(10)
["filter"]=>
string(3) "raw"
}
}
Gidsen over omnichannel support
<5 min.
Omnichannel support wordt gemakkelijk met Zendesk
array(5) {
[0]=>
object(WP_Term)#1868 (10) {
["term_id"]=>
int(191)
["name"]=>
string(31) "Gidsen over omnichannel support"
["slug"]=>
string(19) "omnichannel-support"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(191)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(7)
["filter"]=>
string(3) "raw"
}
[1]=>
object(WP_Term)#1867 (10) {
["term_id"]=>
int(301)
["name"]=>
string(20) "klantenservicebeheer"
["slug"]=>
string(35) "library-customer-service-management"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(301)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(23)
["filter"]=>
string(3) "raw"
}
[2]=>
object(WP_Term)#1866 (10) {
["term_id"]=>
int(201)
["name"]=>
string(19) "Omnichannel support"
["slug"]=>
string(36) "library-omnichannel-customer-support"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(201)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(10)
["filter"]=>
string(3) "raw"
}
[3]=>
object(WP_Term)#1865 (10) {
["term_id"]=>
int(271)
["name"]=>
string(14) "Supportkanalen"
["slug"]=>
string(25) "customer-support-channels"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(271)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(20)
["filter"]=>
string(3) "raw"
}
[4]=>
object(WP_Term)#1863 (10) {
["term_id"]=>
int(311)
["name"]=>
string(11) "Technologie"
["slug"]=>
string(27) "customer-support-technology"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(311)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(10)
["filter"]=>
string(3) "raw"
}
}
Gidsen over omnichannel support
<5 min.
De Zendesk-benadering van omnichannel support
array(5) {
[0]=>
object(WP_Term)#1860 (10) {
["term_id"]=>
int(301)
["name"]=>
string(20) "klantenservicebeheer"
["slug"]=>
string(35) "library-customer-service-management"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(301)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(23)
["filter"]=>
string(3) "raw"
}
[1]=>
object(WP_Term)#1861 (10) {
["term_id"]=>
int(331)
["name"]=>
string(9) "Live chat"
["slug"]=>
string(26) "customer-support-live-chat"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(331)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(2)
["filter"]=>
string(3) "raw"
}
[2]=>
object(WP_Term)#1862 (10) {
["term_id"]=>
int(341)
["name"]=>
string(9) "Messaging"
["slug"]=>
string(26) "customer-support-messaging"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(341)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(2)
["filter"]=>
string(3) "raw"
}
[3]=>
object(WP_Term)#1875 (10) {
["term_id"]=>
int(271)
["name"]=>
string(14) "Supportkanalen"
["slug"]=>
string(25) "customer-support-channels"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(271)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(20)
["filter"]=>
string(3) "raw"
}
[4]=>
object(WP_Term)#1876 (10) {
["term_id"]=>
int(311)
["name"]=>
string(11) "Technologie"
["slug"]=>
string(27) "customer-support-technology"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(311)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(10)
["filter"]=>
string(3) "raw"
}
}
klantenservicebeheer
<5 min.
Chatbots en de toekomst van real-time communicatie
array(3) {
[0]=>
object(WP_Term)#1872 (10) {
["term_id"]=>
int(301)
["name"]=>
string(20) "klantenservicebeheer"
["slug"]=>
string(35) "library-customer-service-management"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(301)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(23)
["filter"]=>
string(3) "raw"
}
[1]=>
object(WP_Term)#1873 (10) {
["term_id"]=>
int(321)
["name"]=>
string(19) "Supportactiviteiten"
["slug"]=>
string(18) "support-operations"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(321)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(15)
["filter"]=>
string(3) "raw"
}
[2]=>
object(WP_Term)#1874 (10) {
["term_id"]=>
int(311)
["name"]=>
string(11) "Technologie"
["slug"]=>
string(27) "customer-support-technology"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(311)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(10)
["filter"]=>
string(3) "raw"
}
}
klantenservicebeheer
<5 min.
Klanttevredenheidsonderzoeken in Zendesk Support
array(6) {
[0]=>
object(WP_Term)#1868 (10) {
["term_id"]=>
int(191)
["name"]=>
string(31) "Gidsen over omnichannel support"
["slug"]=>
string(19) "omnichannel-support"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(191)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(7)
["filter"]=>
string(3) "raw"
}
[1]=>
object(WP_Term)#1867 (10) {
["term_id"]=>
int(181)
["name"]=>
string(23) "Klantenservicestrategie"
["slug"]=>
string(25) "customer-service-strategy"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(181)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(23)
["filter"]=>
string(3) "raw"
}
[2]=>
object(WP_Term)#1866 (10) {
["term_id"]=>
int(231)
["name"]=>
string(13) "Klantervaring"
["slug"]=>
string(31) "best-practices-customer-service"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(231)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(17)
["filter"]=>
string(3) "raw"
}
[3]=>
object(WP_Term)#1875 (10) {
["term_id"]=>
int(201)
["name"]=>
string(19) "Omnichannel support"
["slug"]=>
string(36) "library-omnichannel-customer-support"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(201)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(10)
["filter"]=>
string(3) "raw"
}
[4]=>
object(WP_Term)#1876 (10) {
["term_id"]=>
int(271)
["name"]=>
string(14) "Supportkanalen"
["slug"]=>
string(25) "customer-support-channels"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(271)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(20)
["filter"]=>
string(3) "raw"
}
[5]=>
object(WP_Term)#1870 (10) {
["term_id"]=>
int(311)
["name"]=>
string(11) "Technologie"
["slug"]=>
string(27) "customer-support-technology"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(311)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(10)
["filter"]=>
string(3) "raw"
}
}
Gidsen over omnichannel support
<5 min.
Betere klantervaringen met omnichannel betrokkenheid
array(4) {
[0]=>
object(WP_Term)#1862 (10) {
["term_id"]=>
int(471)
["name"]=>
string(5) "Extra"
["slug"]=>
string(22) "customer-support-tools"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(471)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(1)
["filter"]=>
string(3) "raw"
}
[1]=>
object(WP_Term)#1873 (10) {
["term_id"]=>
int(301)
["name"]=>
string(20) "klantenservicebeheer"
["slug"]=>
string(35) "library-customer-service-management"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(301)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(23)
["filter"]=>
string(3) "raw"
}
[2]=>
object(WP_Term)#1874 (10) {
["term_id"]=>
int(321)
["name"]=>
string(19) "Supportactiviteiten"
["slug"]=>
string(18) "support-operations"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(321)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(15)
["filter"]=>
string(3) "raw"
}
[3]=>
object(WP_Term)#1864 (10) {
["term_id"]=>
int(311)
["name"]=>
string(11) "Technologie"
["slug"]=>
string(27) "customer-support-technology"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(311)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(10)
["filter"]=>
string(3) "raw"
}
}
Extra
<5 min.
Een overzicht van Zendesk voor het kiezen van de juiste supportoplossing
array(5) {
[0]=>
object(WP_Term)#1859 (10) {
["term_id"]=>
int(181)
["name"]=>
string(23) "Klantenservicestrategie"
["slug"]=>
string(25) "customer-service-strategy"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(181)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(23)
["filter"]=>
string(3) "raw"
}
[1]=>
object(WP_Term)#1858 (10) {
["term_id"]=>
int(331)
["name"]=>
string(9) "Live chat"
["slug"]=>
string(26) "customer-support-live-chat"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(331)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(2)
["filter"]=>
string(3) "raw"
}
[2]=>
object(WP_Term)#1911 (10) {
["term_id"]=>
int(271)
["name"]=>
string(14) "Supportkanalen"
["slug"]=>
string(25) "customer-support-channels"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(271)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(20)
["filter"]=>
string(3) "raw"
}
[3]=>
object(WP_Term)#1872 (10) {
["term_id"]=>
int(311)
["name"]=>
string(11) "Technologie"
["slug"]=>
string(27) "customer-support-technology"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(311)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(10)
["filter"]=>
string(3) "raw"
}
[4]=>
object(WP_Term)#1876 (10) {
["term_id"]=>
int(221)
["name"]=>
string(19) "Trends en inzichten"
["slug"]=>
string(23) "customer-support-trends"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(221)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(34)
["filter"]=>
string(3) "raw"
}
}
Klantenservicestrategie
<5 min.
Zendesk-onderzoek: live chat
array(4) {
[0]=>
object(WP_Term)#1866 (10) {
["term_id"]=>
int(401)
["name"]=>
string(16) "Analyserapporten"
["slug"]=>
string(32) "customer-support-analyst-reports"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(401)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(12)
["filter"]=>
string(3) "raw"
}
[1]=>
object(WP_Term)#1875 (10) {
["term_id"]=>
int(301)
["name"]=>
string(20) "klantenservicebeheer"
["slug"]=>
string(35) "library-customer-service-management"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(301)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(23)
["filter"]=>
string(3) "raw"
}
[2]=>
object(WP_Term)#1874 (10) {
["term_id"]=>
int(311)
["name"]=>
string(11) "Technologie"
["slug"]=>
string(27) "customer-support-technology"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(311)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(10)
["filter"]=>
string(3) "raw"
}
[3]=>
object(WP_Term)#1864 (10) {
["term_id"]=>
int(221)
["name"]=>
string(19) "Trends en inzichten"
["slug"]=>
string(23) "customer-support-trends"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(221)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(34)
["filter"]=>
string(3) "raw"
}
}
Analyserapporten
<5 min.
Het Forrester TEI Report onderzocht de ROI van Zendesk
array(5) {
[0]=>
object(WP_Term)#1869 (10) {
["term_id"]=>
int(301)
["name"]=>
string(20) "klantenservicebeheer"
["slug"]=>
string(35) "library-customer-service-management"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(301)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(23)
["filter"]=>
string(3) "raw"
}
[1]=>
object(WP_Term)#1862 (10) {
["term_id"]=>
int(181)
["name"]=>
string(23) "Klantenservicestrategie"
["slug"]=>
string(25) "customer-service-strategy"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(181)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(23)
["filter"]=>
string(3) "raw"
}
[2]=>
object(WP_Term)#1873 (10) {
["term_id"]=>
int(231)
["name"]=>
string(13) "Klantervaring"
["slug"]=>
string(31) "best-practices-customer-service"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(231)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(17)
["filter"]=>
string(3) "raw"
}
[3]=>
object(WP_Term)#1872 (10) {
["term_id"]=>
int(311)
["name"]=>
string(11) "Technologie"
["slug"]=>
string(27) "customer-support-technology"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(311)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(10)
["filter"]=>
string(3) "raw"
}
[4]=>
object(WP_Term)#1876 (10) {
["term_id"]=>
int(221)
["name"]=>
string(19) "Trends en inzichten"
["slug"]=>
string(23) "customer-support-trends"
["term_group"]=>
int(0)
["term_taxonomy_id"]=>
int(221)
["taxonomy"]=>
string(10) "filter_tag"
["description"]=>
string(0) ""
["parent"]=>
int(0)
["count"]=>
int(34)
["filter"]=>
string(3) "raw"
}
}
klantenservicebeheer
<5 min.