Available to all customers on a Zendesk Suite plan or Customers with Support + Talk Partner Edition - Learn more at [https://www.zendesk.com/pricing]

Zoom Phone is a modern business cloud phone system built on Zoom. Zoom Phone provides:

• A full-featured cloud phone system built on Zoom’s intuitive platform.

• Inbound and outbound calling through the public switched telephone network (PSTN), allowing users to migrate from legacy services.

• Local PSTN service is available in 45+ countries, and expanded coverage is available through a bring-your-own carrier offering.

With the Zoom Phone app, you can seamlessly access the power of Zoom’s platform from within Zendesk.

• Be more productive: Effortlessly make and receive Zoom Phone calls in the Agent Workspace, using tickets to keep track of it all.

• Solve issues faster: Get customer context that is automatically surfaced from Zendesk’s user data.

• Learn and analyze: Call information, recordings, and transcripts are captured to tickets.