Allows agents to type notes, craft responses, or jot down snippets of information quickly during a chat or call without having to type them into the comment field before they are formatted and ready.
Text in the scratchpad can be copied to the comment field. Agents can save these snippets for future use on their own computer.
For additional information and feedback, see the app documentation and make feature requests.
Apps worden rechtstreeks in je account geïnstalleerd.