Start
Guide
Kenmerken
Communitysoftware
Discussion Forum Software

Discussion forum software

Unite agents and customers with branded discussion forum software

Customers are going to come together to discuss things. It's so easy to unite on social media, feedback forums, or online review sites. However, what's not easy is your company keeping track of those conversations. How do you offer assistance if you don't know what's being said? That's where Zendesk Guide comes in.

Ons eigen verhaal

Community, part of Zendesk Guide, is a customizable discussion forum software. Visitors on Community can compare product notes and ask for assistance, easily finding solutions to problems. And content remains fresh as Community's intuitive contributor tools scan existing content when new posts are started to ensure duplications are minimized and solutions are discovered.

Profiteer van de voordelen

Community supports both customers and companies with:
  • Moderated discussions - ensure that they stay on topic and allow for support teams to jump in with help as needed
  • A warm and inviting place to be - offering full design control of the site
  • Posts that can be sorted or followed to keep users informed on the latest updates

Volgende stappen

Find out more about Community and how it's joining like users with informed customer service agents and providing a better experience for everyone. Request your free trial today.

Ervaring is alles.

Zie welk Zendesk-plan het beste voor u is.