Tip of the week: keyboard shortcuts without a keyboard

September 9, 2013

As you probably already know, the new Zendesk interface is loaded with handy keyboard shortcuts that allow you to execute routine tasks such as opening a new ticket or setting a ticket without lots of mousing around and clicking. They’re great productivity enhancers. You can find the list of keyboard shortcuts in the User menu in the top right corner of your Zendesk.

But what if I were to tell you that I found an even easier way to use these keyboard shortcuts and reduce the number of keyboards clicks I need to make?

What’s my secret? Read the latest tip of the week to find out!

Head to the forums to learn more