Community forum
How moderators can make your community a better place
As community forums become essential tools for scaling support, it’s natural for companies to need some help keeping the conversation flowing. Here's why moderators are key to success.
Latest stories
Article Collaboration, inspiration, support: Inside the InVision community
The team at InVision explains how they reaped the benefits of an engaged user community, now an essential component of their business strategy—for support and beyond
Article ‘Many to many’—providing richer, scalable customer support in the Zendesk Community
An active user community is a great way for users to connect with one another, share ideas, and get answers to questions. Here's how the Zendesk Community improved and enhanced our customers' experience
Article The benefits of owning your support community
The many benefits to hosting a support community include better knowledge sharing, fostering productive conversations, enabling product experts, moderating conversations, SEO, and more
Article Six questions to ask before setting up your community
Before you throw open the doors to your user community, there are a few things to…