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Apps and Integrations

Apps Marketplace

Improving CSAT and ticket resolution with app marketplaces

September 17, 2019
Apps and Integrations Apps Marketplace Zendesk Products

Marketplaces are an incredible resource with nearly limitless possibilities, but they can be overwhelming and confusing if you don’t know what to look for

The latest integrations have arrived

August 30, 2019
Apps and Integrations Apps Marketplace Chat Support Zendesk Products

We're wrapping up summer and preparing for fall with some brand new integrations

The cure for support stagnation? A new integration

July 31, 2019
Apps and Integrations Apps Marketplace Chat Support Zendesk Products

We’re closing out July with some great new integrations

Upgrade your Suite: Introducing Suite Ready partners

July 18, 2019
Apps and Integrations Apps Marketplace News Product Announcements Zendesk Products

Zendesk introduces the Suite Ready program, which enables businesses to use apps that provide greater functionality for agents and customers alike

Kicking off summertime with new apps

July 1, 2019
Apps and Integrations Apps Marketplace Zendesk Products

Learn about some great new apps to help improve and extend your Zendesk experience

Use these maps to find great apps

May 31, 2019
Apps and Integrations Apps Marketplace Chat Support Zendesk Products

A new month means new Zendesk integrations

April showers bring a bounty of integrations

April 29, 2019
Apps and Integrations Apps Marketplace Chat Zendesk Products

They also bring lousy headlines. Hey, they can’t all be hits

New year, new apps

January 31, 2019
Apps and Integrations Apps Marketplace Support Zendesk Products

Check out these great new apps. They’ll help you make the most of Zendesk and provide a great experience for your customers.

Appy New Year!

December 27, 2018
Apps and Integrations Apps Marketplace Zendesk Products

We're welcoming the new year with some great new apps to help you make the most of Zendesk

Zoom + Zendesk: the benefits of video for remote support

July 17, 2018
Agent experience Apps and Integrations Apps Marketplace Workflow

We spoke with Zoom’s head of support and our own experts about the benefits of using Zoom’s video app in Zendesk, and we’ve included a few additional benefits for agents that use video for remote support in customer service

Three things to consider when offering self-service

April 10, 2018
Apps Marketplace Guide Zendesk Products

The applications and benefits of customer self-service are vast, touching everything from global support to brand awareness

Did somebody say… new integrations?

November 29, 2017
Apps and Integrations Apps Marketplace Chat Support Zendesk Products

Let's take a look at some great new integrations designed to improve and extend your use of Zendesk with new integrations for November 2017

What if language wasn’t a barrier for customer support?

November 8, 2017
AI Apps and Integrations Apps Marketplace Customer Support Zendesk Products

With Unbabel for Zendesk, and with help from artificial intelligence, language will no longer be an insurmountable obstacle for customer support agents

An integration investigation

October 31, 2017
Apps and Integrations Apps Marketplace Support Zendesk Products

Let's take a look at some great new integrations designed to improve and extend your use of Zendesk

New additions to the Apps Marketplace

September 28, 2017
Apps and Integrations Apps Marketplace Chat Support Zendesk Products

Check out these new integrations, all designed to help you provide great support and get the most out of Zendesk

Operation integration

August 31, 2017
Apps and Integrations Apps Marketplace Support Zendesk Products

Check out our great new apps and integrations, all designed to help you make the most of Zendesk

You get a new app, and you get a new app, and you…

July 27, 2017
Apps and Integrations Apps Marketplace Zendesk Products

That reference is still relevant, right?

Kicking apps and chewing gum

June 27, 2017
Apps and Integrations Apps Marketplace Zendesk Products

And we’re all out of gum. But we have plenty of great apps to highlight this month:

The low-down on the best new integrations

May 30, 2017
Apps and Integrations Apps Marketplace Zendesk Products

We have a bevy of new ways to integrate with Zendesk. Among other things, these tools offer ease in inventory control, minimize repetition in support answers, and break down language barriers

May the 4th integrations be with…whoops

May 4, 2017
Apps and Integrations Apps Marketplace Zendesk Products

We’re a day late, sue us. All that matters is we’ve got another great round of integrations to help you make the most of Zendesk

Welcoming spring with some great new apps

March 30, 2017
Apps and Integrations Apps Marketplace Zendesk Products

We’re closing out March with a new round of Zendesk apps. These great tools will help you do everything from answer your customers’ questions to simplify billing. Dropbox: file sharing, management, and collaboration From the smallest business to the largest enterprise, Dropbox simplifies the way teams work together. With Dropbox for Zendesk Support, you can […]

So many new apps we’re running out of headlines!

February 26, 2017
Apps and Integrations Apps Marketplace Zendesk Products

Editor apps are here and to celebrate, we’ve got a few new apps in the marketplace. Apps can now be given a new location within the Rich Text Editor in Zendesk Support accounts. They appear as native looking icons in the editor toolbar, right alongside the native formatting and attachment icons. Learn more about

New year, new Zendesk integrations

January 27, 2017
Apps and Integrations Apps Marketplace Zendesk Products

This month we’ve added 9 new apps and integrations. These tools, a mixture of powerful and playful, can help you foster better customer relationships and inspire employees to have fun while working hard.

Saying farewell to 2016 with 15 new integrations

December 23, 2016
Apps and Integrations Apps Marketplace

We’re happy to share one last box of goodies before the end of the year. This new round of integrations will help you do everything from working on tickets inside Slack to adding videos to support tickets. UserVoice UserVoice helps you listen to your most important stakeholder—the customer—and turn their feedback into actionable data to […]

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