Zendesk Embeddables: Bringing customer support directly to your customers
Published March 11, 2015
Last updated October 14, 2021
Zendesk Embeddables are a combination of the Zendesk API, Web Widget, and Mobile SDKs for both Android and iOS. They allow developers to embed Zendesk functionality—Help Center, chat, or ticketing—natively into any app, website, or standalone device. This helps to maintain brand consistency, increase the efficiency of support interactions, and keeps friction to a minimum for customers.
During this 20-minute recorded webinar, Maxime Prades, Senior Manager - Platform, will show you how you can use Embeddables to integrate Zendesk functionality directly into your product or website, or into any mobile app on Android or iOS by walking you through actual customer implementations.
Related stories
Guide Your how-to guide to growing with the Zendesk Suite
In this ebook, you'll find best practices and actionable tips for small-but-mighty teams and complex organizations.
Guide Guide to the Zendesk Marketplace
Give your customer service team a boost with pre-built apps and integrations.
Article How to use Facebook Messenger for customer service
Messaging has emerged as one of the most popular support channels. Here’s how (and why) you can use Facebook Messenger for customer service.
Article What is a customer service philosophy? (+ how to write your own)
To consistently provide great service, companies need an actionable customer service philosophy. Here’s how to create one that stands out.