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Select an Address

Choose an email address to be associated with a ticket

(1712)
Preview image of app
Preview image of app
Preview image of app

Select an Address lets admins and agents change the default support email address associated with a ticket.

Personalize outbound messages or easily reroute inbound tickets to the appropriate groups, resulting in greater agent efficiency and a better customer experience.

Features include:

  • A drop-down list of all available support email addresses
  • Select a support email address when creating a new ticket
  • Change the support email address associated with a ticket
  • Specify a default email address by group
  • Specify one or more accepted email addresses by group

-- For additional information and feedback, see the app documentation and make feature requests.

By enabling this app, you agree to the Built by Zendesk Terms of Use.

App details

Works with
support
Ticketing System
Author
Zendesk
Version
2.6.0
Price (USD)
Free

Apps install directly into your account

What people are saying

4.0

(1712)

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