Polymer is smart data loss prevention (DLP) that goes beyond violation alerts to automate cloud data security and compliance. Use Polymer to automatically reduce the risk of data exposure and empower employees to make better data security decisions without disrupting workflows.

Detect data vulnerabilities

Classify sensitive data automatically with NLP, NER, and REGEX
Scan and continuously monitor Zendesk for sensitive data shared in tickets and comments
Pinpoint data security risks based on context
Reduce false alerts for your information security and compliance teams with unparalleled data detection accuracy

Remediate policy violations

Alert employees of data policy violations in real time within Zendesk
Redact or delete sensitive data in tickets and comments
Empower employees to make better decisions about how they share data via automatic nudges
Operationalize data security workflows

Mitigate ongoing data security risks

Quantify risk and isolate patterns with user and platform risk scores
Use detailed analytics and reports to proactively address areas of vulnerability
Easily configure your data policies and security settings per organizational need
Integrate with legacy DLP solutions for comprehensive coverage
Manage DLP centrally by hosting on a single tenant with dedicated KMS keys

Custom data protection:

Polymer is customizable to your organization. Configure your data policies, user settings, and DLP mode when you install the app for Zendesk and update them at any time in the Polymer Hub.

Data policies:

Use a pre-built data policy (like HIPAA, PCI, GDPR, SOC 2)
Customize your detection rules using 150+ data elements, including:

Standard PII: Name, Age, Location, Phone Number, Email

IDs: SSN, Taxpayer ID, Passport Number, Driver's License Number, Vehicle ID

Finance: Credit Card Number, IBAN, SWIFT, CUSIP, Routing Numbers

Health: ICD, FDA, DEA, NPI

Network: IP Address, Hardware ID, MAC Address

Custom: REGEX, API Keys, Application UUIDs, Secrets

User settings:

Designate what user groups or employees should have access to specific data

DLP modes:

Silence: Generates data policy violation and suspicious activity reports
Alert: Generates data policy violation and suspicious activity reports; warns users in real time when violations occur
Remediate: Generates data policy violation and suspicious activity reports; warns users and redacts/deletes sensitive data in real time when violations occur

Scan and monitor 100+ file types including:

DOC(X), XLS(X), TXT, CSV
HTML, JSON, XML
JPEG, PNG, GIF
PPT(X), ODP, KEY
ZIP, JAR

Other integrations:

Slack
Google Drive
Microsoft OneDrive
Microsoft Teams
Box
GitHub
Bitbucket

To learn more or to schedule a demo, visit the Polymer website.

Polymer DLP for Zendesk

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