Improve your customer service by understanding what makes your customers happy using our completely free AimHappy Lite Zendesk app.
Detect the happiness of your customer tickets using AimHappy Lite's sentiment analysis tools:
Observe the happiness of your customers over time with the sidebar graph
See a dashboard view of the sentiment of recent and unanswered tickets
You can also opt in for AimHappy Lite to auto-prioritise tickets based on sentiment as they come into your helpdesk.
The unhappier the ticket, the higher the priority it will be set to. See How to Install for more information.
Visit the AimHappy website to learn more, and watch out for future updates, including a full version of AimHappy with even more features.
This integration was Made in Bristol, UK by Rock Solid Knowledge
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